Monday, May 02, 2011

April Birchboxes: A Funny Story

After seeing all the great stuff other bloggers have been getting via Birchbox, I knew I wanted to dry out their services. At $10 a month, you get a box of large sized samples to try. I started my subscription on 3/16/2011 and anticipated my box to come in April. The prospective dates for Birchbox delivery were set around mid-April and sure enough around the time of April 14, 15 and 16 bloggers posted pictures of their April Birchboxes. Mine did not come, I waited and waited and got nothing. I emailed Birchbox but got no response. Then I called them but they only had an automated machine that asked you to leave your name and number, which I did, but no real person to speak with. Two weeks go by after the initial email and phone calls and still no April Birchbox. The last week of April approaches and I check the tracking number on my Birchbox and it says delivered but still I got no Birchbox and no response from Birchbox.

I became really disappointed because I heard such great things about their service and it wasn't living up to that truth. I called my local USPS and they filed a claim to track down my box but I didn't have any real hopes of ever getting my April Birchbox and was really thinking about ending my subscription. In the last few days of April, something miraculous happens.

My local USPS tracked down my Birchbox and delivered it to my house. Birchbox, the company, finally responded to my email and upon hearing my story rush delivered another Birchbox to me and I got it within two days. So its literally the last day of April and I got not one but two April Birchboxes. So  below are the pictures of my two goodies.

April was earth month so the Birchboxes were green instead of the usual pink

Inside is another box with the signature pink birchbox font

It came with a card explaining what the products were that were included in the box and pink/purple tissue paper wrapping all the products inside

these are the unsorted and raw contents of the first box, the one recovered from my USPS

It included a wildflower seed card, a LIV GRN fragrance sample and a juice beauty stem cellular repair moisturizer sample

these are the products I'm more excited about: Juice Beauty green apple peel, Zoya nail polish in jules, and Lavanilla vanilla lavender body butter

This is the second box re-sent by Birchbox and rush delivered to my house

It included a Weleda wild rose smoothing lotion, Blow volumizing shampoo, Lavanilla vanilla coconut body butter, Juice Beauty green apple peel, Juice Beauty stem cellular moisturizer as well as a wild flower seed card

After all of this ordeal I must say that I am NOT ending my Birchbox subscription and despite two weeks of none response Birchbox still had very good customer service. I am very satisfied with the size of the products and the products themselves were very exciting, I can't wait to try them. I really anticipate what they will have for May and in the summer months to come. I just sincerely hope that they don't mess up the shipping of my future boxes.


Mara said...

I've been reading your blog posts for about an hour now, and I realized it's time for me to finally comment. LOL.

Anyways thanks so much for entering my giveaway. I really love Birchbox, some months I don't like what I get and some months I get the best items. I'm glad to hear that you're going to give them another chance.

You're so lucky to have gotten 2 Birchboxes....

swtlitocherrie said...

thanks for commenting! I feel very honored that you read my blog because it definitely still needs a lot more work compared to yours because yours is sooo good and awesome!

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